" HOTEL BUTLER ACADEMY "

With compassionate intuition, we sense the needs of our guests

Hotel Butler Academy (HBA) has the privilege of being a collaborative partner of several Hospitality/Butler schools. We are exploring the possibility of establishing a training facilitation centre that would provide training in a range of skill profiles, including hotel, butler and management.

We extend a warm welcome to all those who will now have the opportunity to experience the world of style and elegance. We are delighted to be able to offer future hoteliers the tools and guidance they need to become masters of service and to present a world of exceptional service.

The recognition that continuous improvement and organizational change are essential forms the basis for the HBA's training courses. Our training is about fundamental change, transformation and personal development. HBA training is designed to inspire employees in the hospitality industry to acquire new skills, knowledge and to change their attitude accordingly. 

Through this training, the trained employees can efficiently improve their service quality, are therefore more effective and can thus be retained by the respective company in the long term.

Anticipating guest needs and exceeding expectations… is not only our slogan, but our team pledge to our guests, clients and our business partners:

Pre-assessment of the individual or group trainee(s) and the environment of operations  and Training facility are the deciding factors in the selection of Training modules. Depending on the selected modules may be partial, total, or in combinations and these would determine the time allotted or duration of training sessions. We inspire  future principals to apply the elegant style in the service delivery . We train your Hotel front of house service staff and your future graduated students to deliver the Elegant service style inspired from the Butling Service  style, in every details.

Training itself is not the only key of our successes. We inspire our students and your employee to design a tailor-made training service manual.  We transform your Head Departments to become the future in house Trainer, specialized in each of their own field. Our Training vision will become an integral part of your Learning & Development strategy .

Training is about change, Training is about transformation.